Support

Something not working, or something in the app you want to ask about? Write to us. We read every message.

Contact

[email protected]

If you are writing about a particular question, tell us which one — the app shows a small code in the top-right corner of every screen, and the question is easier to find with it.

Before you write

"My journal is empty."

Only wrong answers go into the Journal. If you have not got one wrong yet, there is nothing to show — that is what the screen is telling you. The count of what you have done is on the Today tab.

"I tapped a word and there is no definition."

Some words are not in the dictionary — names, and unusual words, are the usual reason. The sheet says so when it happens, rather than leaving you guessing.

"How do I change the language?"

Settings, the fifth tab. The interface language can be 繁體中文, 简体中文 or English. The questions themselves stay in English — that is the point of the test.

"How do I delete my data?"

Uninstall the app. Your answers, journal, settings and downloaded question bank are stored on your device, so removing the app removes them. There is no account to close. The anonymous heartbeat record on our server is deleted after 180 days without activity; write to support if you would like it removed sooner.

"Does it work without a network?"

The dictionary always works offline. The question bank downloads on first launch and is cached, so after that the questions work offline too — new questions need a connection.

Something about the app itself

If you find a question that is wrong, a passage with a typo, or an explanation that does not make sense, that is a bug worth reporting. Send it to the same address, and we will fix it in the next version.

Coretrix Technology Limited · Macau