Technical support

How can we help?

Quick answers for languages, offline use, progress, course updates, and your data. If you still need a hand, email us and we'll take a look.

Getting started

How do I switch the language?

Open Settings, tap Language, and choose Follow phone, Traditional Chinese, Simplified Chinese, or English. The interface and course content change to your choice. Your learning progress stays the same.

Which languages are available, and what does Follow phone do?

Conquer Economics has three complete language editions: Traditional Chinese, Simplified Chinese, and English. Follow phone is the default setting. It uses your phone's language when it is one of the three; if the phone language is not supported, the app uses English.

Does the app work offline?

Free course content is included with the app, and content that has already been downloaded to your device is available without a connection. You can read and practise using that copy while offline.

Checking for updates and downloading content that is not already on the device require an internet connection. If the app cannot reach the server, it keeps using the downloaded copy and may show an offline note.

Which platforms are supported?

Conquer Economics is built for iOS and Android devices.

Do I need an account?

No. Version 1.0.0 has no login, account, or registration. Open the app and start learning. There is also no account sync or cloud backup, so your progress stays on the device where you study.

Learning and progress

Where is my learning progress stored?

Your progress is stored locally on your device in the app's own storage. This includes read marks, answers, free-response completion, and preferences. It is not uploaded to our backend.

Because there is no account or cloud backup, progress cannot be restored from a server or moved automatically to another device.

How do I clear my learning progress?

Open Settings, tap Clear learning progress, and confirm. This removes read marks and answer records from your device. It cannot be undone.

This action only clears local learning data. It does not delete the anonymous operational record held by the backend; use the data deletion request below for that.

Can I sync progress between devices?

Not in version 1.0.0. There is no account, cloud sync, or cloud backup. Progress stays on the device where you are learning.

How do I update the course content?

Open Settings and tap the Course content update option. The app checks for a newer version from its backend. Course content can be updated this way without an app release.

If the update cannot finish, the app keeps using the copy already downloaded to your device. Try again when you have a stable connection.

Course content

What is included?

The course covers microeconomics and macroeconomics in 18 parts, with knowledge cards, practice, diagrams, and formulas. All 18 parts are open in this version; no access code is required.

How do I report a content error?

Email [email protected] with the subject Content error. Please include:

  • The part and the knowledge card or question title or number.
  • The language you are reading in.
  • What looks wrong and, if possible, a screenshot.

Content reports help us review and improve the course.

Privacy and data

What data does the app collect?

The backend receives a random anonymous installation identifier, IP address and a country derived from it, platform, OS version, app version, first-seen and last-used times, request count, and content access status.

Learning progress and settings stay on your device and are not uploaded. The data is linked only to the anonymous installation identifier, not to a name, email address, or account. Read the full privacy policy.

How do I request deletion of my data?

Clear your on-device progress in Settings at any time. To request deletion of the anonymous backend record, email [email protected] with the subject Data deletion request.

Because there is no account, we may ask for details that help us locate the record, such as your platform, app version, approximate first-use date, and country. Anonymous usage records are also pruned automatically after 90 days without use. See the privacy policy for details.

Are there ads or third-party SDKs?

Version 1.0.0 contains no ads and no third-party SDKs. The app does not use an advertising identifier or track you across other apps or websites.

Contact

What is the technical support email?

Email [email protected]. You can also use the email button in the support card on this page.

Including your platform, OS version, app version, display language, and a short description of the issue helps us look into it faster. The app version is shown in Settings under About Conquer Economics.

Still stuck?

Write to us with what you tried and what happened. We'll take a look.

[email protected]